Earning Community Trust

Gus Orellana
October 20, 2020
Business Growth
Customer Service
Personal Growth
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This is the third and final blog in the series dealing with key components for the success of any business or non-profit, us as individuals or business leaders, and our communities.

Defining our community can be hard, our community could be our family, the most basic form of community and the centerpiece of what we perceive as communities. All communities, from our immediate family and household to our extended family, our neighborhood, our area of town all the way to the world are communities that we belong to, where we can be a positive influence, however, before we can be a positive force in any one of these communities we have to have the trust of all the members of that one community.

We must earn this trust, and it is not easy, one slip can erase a hundred good points. Not to mention that several slips can actually render us completely ineffective and make our quest for trust harder.

We must start with our smallest community, our immediate family, to create trust, and work from there in expanding circles.

To earn trust we must:

• Always be truthful

• Admit when we make a mistake

• Admit when we do not know something

• Never criticize our peers

• Never put down someone because they don’t know something or look like us

• The most important person in a community will surprise us, it is never the top person, it is always the one that people see the results of their labor

• Always lend a hand

• Follow through

This is just a small list, there are many other things that we can do to earn trust, however, those things are directly related to the community and perhaps not existing at any other level.

We will know when we have the trust of our community, however we define that community, and as long as we continue on the same path we will have the trust of the people of the community.

About the Author

Gus Orellana

Gus started his adult career wanting to be a structural engineer, however, opportunities propelled him to the world of information technology. He began as a programmer for the IBM-402 tabulating machine, and also had a stint as a department manager for a high-end retail store in Mexico City. After emigrating to the United States in 1972 and a three-year job grinding and polishing lenses while learning English, he started working for a bank in Southern California as a programmer. He later progressed to other banks and positions in the information systems area, including systems programming business analyst and management. And since his ordination in 11-03-2017 a Permanent Deacon for the Catholic Archdioceses of Oklahoma City.